Usage guide of Limousine bus
It is comfortable to seat and ideal for an access to Airport.
You can use an Airport Limousine Bus to access main resorts hotels of the central northern area from Naha Airport without a change of buses. You need not worry to change the buses with the large luggage and get lost to on the way. The seat of the Airport Limousine bus must be complemented for the operation that supports your pleasant trip.
※Airport Limousine Bus is the bus (Local Bus) to operate based on the Road Transport Law.
We kindly ask for your cooperation with using the bus.
Purchase a ticket
Because you can not get on the bus by cash, please purchase a ticket in advance.
Bus tickets are sold at limousine bus information office in Naha airport domestic arrival lobby, and at Naha bus terminal and each hotel.
Also you can purchase a ticket on the Internet, so please use it by all means.
You can purchase a ticket at the following site.
■Japan Bus Online
■Kosokubus.com
Reservation
It is possible to reserve purchase a bus ticket of your preferred from the internet.
You can not make a reservation by phone. Please note.
For details, please check the following site
■Japan Bus Online
■Kosokubus.com
Please understand that the seat of the Airport Limousine bus must be complemented for the operation.
You cannot stand in the bus because the seat of the Airport Limousine bus must be complemented for the operation. Please understand that you may use a collapsible spare seat when all regular seats are full.
Seat assignment is not available
Bus seats can not be specified.
We will take the bus from the customers waiting at the bus stop in order, so please come to the bus stop a little early.
Please prepare enough time for transportation.
There is a case to be delayed the bus by the weather, the traffic regulations and the heavy traffic, please prepare enough time for transportation.
Please have a look through 【Precaution】 and let me know if you have any questions.
＜About reimbursement of tickets＞Refund location
When reimbursing a ticket, please bring a ticket to the place of purchase. Refunds can not be made except where you purchased it. be careful.
For refunds of travel agencies, convenience stores, tickets purchased through the Internet, please contact the contact details or inquiries listed on the ticket.
＜About reimbursement of tickets＞Refund due date
We will process the refund only if you offer before departure time stated on the ticket.
Please note that we will not accept any cancellation after the departure time stated in the ticket.
＜About reimbursement of tickets＞Refund fee
A refund fee of 100 yen per person will be charged.
A refund fee may apply separately for refunds of travel agencies, convenience stores, and tickets purchased via the Internet. For details, please contact the contact address stated on the purchased tickets.
Flow of boarding.
To each hotel from Airport
Customers who do not have a ticket, please purchase a ticket at the airport Limousine Information office in Naha Airport Domestic Arrival Lobby and come to the 12th bus stop.
Customers with coupons issued by a travel agency will have to take a ticket at the airport limousine information office in the domestic arrival lobby and come to the 12th bus stop.
Please note that coupon tickets can not board the bus.
【Notic】
During construction work at Naha Airport's terminal building, buses will not be able to stop at the international terminal, so please board and disembark at the domestic terminal.
Both terminals are connected on the 2nd and 3rd floors of the airport building, so it takes about a 5-minute walk between them.
【Notice regarding construction work at the International Terminal（When getting offl）】
To each hotel from Naha Bus Terminal
Customers who do not have a ticket, please purchase a ticket at the Airport Limousine Information office in Naha Bus Terminal Lobby and come to the 11th bus stop.
Customers with coupons issued by a travel agency will have to take a ticket at the airport limousine information office in the Naha Bus Terminal lobby and come to the 11th bus stop.
Please note that coupon tickets can not board the bus.
Between each hotel, or to Naha bus terminal/Airport from each hotel
If you do not have a ticket, you must purchase a ticket at the hotel and come to the bus stop.
※Hoshino Resorts BEB5 Okinawa Seragaki does not sell tickets within the hotel.
Information for the luggage
Put the large luggage in the trunk.
The crew helps for loading and unloading the luggage.
Please put a tag with your name and contact number to your luggage to prevent a mistake that taking one thing to be another.
Please understand that we cannot take something, such as a large surfboard because of structural reason.
The things which we cannot keep in the trunk.
・Valuables (Cash, Precious metals, Passport, etc.)
・Precision instrument (PC, Camera, etc.)
・Pets (“Passenger with pet” for more information)
・Glassware, Perishables, Breakable articles
Baby Carriage
Bicycle
The things that you do not allow to bring in the bus.
Please see “General Passenger Vehicle Transportation Business Clause” or “Passenger Vehicle Transportation Business Law.”
※ The bus company is not responsible for anything that happens, such as damage, lost and taking one thing to be another, to the things that you bring inside a bus or in the trunk.
Passenger with disabilities.
Passenger who use a wheelchair.
Passenger with a guide dog, service dag or hearing dog.
Sometimes, you show a certificate from Ministry of Health When you get on the bus with an assistance dog.
Discount
Half price for person who has a certificate and a helper.
※Proof must be presented when purchasing a ticket.
※Rounded up by 10yen.
※The discount fare is not applied to the helpers when helpers ride on the bus by themselves.
Passenger with the pet.
You can bring small animals (except fierce animals, snakes) such as cats and small dogs that must come in exclusive cage as baggage.
Please do not trouble other customers with your pet. We may decline your offer when a driver judges that appearance or smell will bother other customers, or it will obstruct operation. We also may decline the pet when it is crowded. It is not possible to keep your pet in the trunk.
Manners in the bus.
We kindly ask for your understanding and cooperation to spent time comfortably.
Please fasten your seat belt.
To fasten one’s seatbelt while driving express way hat been legally requested from June 1st in 2008.
No smoking in the bus or nearby the bus stop.
No smoking in the bus. You are requested to refrain from smoking nearby the bus stop to avoid inconveniencing customers.
Please occupy the seat with your luggage.
Please put your luggage in the trunk or on a rack for another passenger instead of putting your luggage on the seat.
Please be quiet in the bus.
Please be careful of conversation a loud voice and sound of a radio or music player to avoid inconveniencing customers.
Please take care not to use a cell phone.
Please take care not to use a cell phone to avoid inconveniencing customers.
Notes
Airport Limousine bus dose not operate to match the arrival time of plane, it departs on schedule as a general rule. Please use next one or other transportation if you miss the limousine bus.
We are not responsible for any traffic congestion delays which are beyond our control. Please prepare enough time for transportation. Please notice that we do not provide compensation for damage which is caused by delay of the bus.
Please confirm the destination of t he bus to avoid mistaking the bus.
The seat of the Airport Limousine bus must be complemented for the operation. Please understand that if all seats are full you will use next one.
Buses are not equipped with their own bathrooms. Please go to the bathroom before you get on the bus.
Please be careful not to lose the ticket. Please understand that it is not possible to reissue the ticket if you lost it.
There is a cancellation fee for cancellation of the ticket and a refund of the ticket. Please see “Fare Information” for more information.
Please understand that it is a stopover invalidity.
